PBXEQ Call Recording Services

Music On Hold

You have a captive audience, a prospect or customer calling to discuss doing business with you. Don’t waste the time he waits for you to come on the line playing sleepy music, a radio station’s tunes complete with commercials or boring silence. Use that time to tell and sell. Music on-hold ads can give the customer valuable information about your product or service and ultimately influence their buying decision.

Ads on-hold messages can make small companies sound big. And they can make big companies sound friendly. Whatever your objective, we can customize a message that projects the image you want for your business. We’ll coordinate the right information, voice and music in a way that benefits your business every time a call is placed on hold.

Music On Hold Facts:

Putting people "on hold" is an unfortunate but unavoidable part of business communications because it's impossible to help everyone immediately.

An estimated 70% of business callers are put on hold, and 60% of them hang up and 30% don't call back.

If your callers hear nothing while on hold, they may think they've been disconnected. Most callers who hear nothing on hold, hang up within 40 seconds.

Callers who receive information and music on hold will wait up to 3 minutes longer!

If you use a radio as a sound source, your callers may be annoyed by static, irrelevant traffic reports, and commercials -- even commercials for your competitors.